This page explains how to delete your JobScalr account and the data associated with it. It is the deletion route referenced in our Google Play and App Store listings.
The fastest way is directly in the JobScalr app: open Profile → Privacy & data → Delete account and confirm. Deletion is immediate and permanent.
Deleting your account removes your personal data from our systems, including:
We also delete your data at the services that process it for us: your usage analytics (PostHog) and your purchase profile (Adapty). If you subscribed on our website, the subscription ends immediately without a refund for the remaining period, your saved cards are removed, and your name and contact details are erased from Stripe. Stripe keeps the invoices themselves, because tax law requires us to.
A subscription bought in the App Store or Google Play is billed by Apple or Google. Deleting your account does not cancel it: cancel it in your App Store or Google Play account settings first.
Aggregated, non-personal statistics that can no longer be linked to you may be retained, as described in our Privacy Policy.
If you've lost access to your device or the app, email hello@jobscalr.works with the subject “Delete my account”. If your account is secured with an email address, please write from that address so we can verify the request. We will delete your data and confirm by email, normally within a few days and at the latest within one month.
Even with no action from you, the CV text of anonymous accounts that stay inactive for 30 days is deleted automatically.
A registered account nobody has signed in to for 24 months is deleted as well. We email you 30 days beforehand; opening the app and signing in keeps the account. An account with an active subscription or unused credits is not deleted this way.